When Salesforce announced it was bringing Agentic AI to Field Service, it might have sounded like any other AI update. After all, we are in the middle of the AI era, where new AI developments or updates are a daily affair. But this one deserves a second look! Mainly because Salesforce isn’t just automating field service operations, it is reimagining how Salesforce is running from re... https://synexc.com/blog/salesforce-brings-ai-agents-for-field-service-why-its-a-bigger-deal-than-it-looks-