Social media chatbots are AI-driven bots that interact with users providing bubbly, conversational-based interfaces through apps like Facebook Messenger, WhatsApp andor Instagram. Unlike common chatbots, health chatbots exploit state-of-the-art technologies such as natural language processing (NLP) and machine learning to understand and reply to user questions appropriately. https://www.botmarketo.com/how-social-media-chatbots-are-revolutionizing-mobile-medical-apps/