Based on the Naskay blog, "From Compliance to Credit Scoring: How Fintech Companies Use AI Chatbots and Agentic Systems," fintech firms rely on AI Chatbots for 24/7 support and automated compliance (KYC/AML). They rely on Agentic Systems for proactive risk prediction and instant credit scoring, enabling efficient operations. https://naskay.com/blog/fintech-companies-ai-chatbots-agentic-systems/